Support
Contact Offline Protocol support
Get help from Offline Protocol with SDK integration, a deployment, connector evaluations or commercial licensing, and what to include in a support request.
For SDK, portal and deployment questions, email support@offlineprotocol.com. Include SDK version, platform, transport, a minimal reproduction and sanitized events. Never include API secrets, private keys or customer payloads.
For billing questions, or a charge you believe is wrong, email support@offlineprotocol.com with your organization name and the invoice number.
For a destination adapter or connector evaluation, email sales@offlineprotocol.com.
For SDK licensing and OEM distribution rights, email legal@offlineprotocol.com. For Enterprise plans, commercial deployments and integration engagements, email sales@offlineprotocol.com. Include the application, devices, expected scale and workflow you need to ship.
Public SDK issues belong in the SDK issue tracker. Report vulnerabilities privately to security@offlineprotocol.com under the responsible disclosure policy, not in a public issue.
For privacy requests about your developer account or data we process, and any other policy question, email legal@offlineprotocol.com. See policies and licensing for the privacy policy, developer terms and data processing addendum.

